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ASR

Real-time Multilingual Speech-to-Text Platform

Real-time Multilingual Speech-to-Text Platform

Retail
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We developed a real-time speech-to-text platform for a UK-based client operating across multiple EU markets, where conversations naturally switch between languages and accents. The…

Retail

Real-time Multilingual Speech-to-Text Platform

We developed a real-time speech-to-text platform for a UK-based client operating across multiple EU markets, where conversations naturally switch between languages and accents. The…

  • Strategy

    Streaming ASR architecture, multilingual and code-switching support, integration with existing telephony and meeting tools, privacy-by-design approach for EU data, and a metadata layer optimised for search, analytics and GenAI assistants.

  • Design

    Low-latency audio ingestion and buffering, multilingual automatic speech recognition with language detection, speaker diarisation and punctuation, post-processing services for topics, entities and summaries, and APIs plus storage models that expose transcripts and metadata to dashboards, monitoring tools and conversational AI.

  • Client

    E-commerce/Retail in England (UK)

  • Tags

    ASR, data processing, real-time processing

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