Real-Time Log Processing and Alerting for Telecoms
The challenge
Telecom networks produce huge volumes of log data. Problems are often found only after customers notice them and call support.
What we built
We built real-time log processing on top of a central data lake. Patterns that point to a problem trigger notifications and alerts, so operations teams act before customers feel it.
All operational data lives in one place, which cuts the time spent searching logs across systems. The platform has been demonstrated in an operational setting.
Business value
- Faster detection of network and service issues
- Less manual searching through logs
- One place for operational data
- Fewer problems reaching customers
Where else it applies
The same approach transfers to banking IT, SaaS providers, energy, and any IT operations team. It belongs to our Real-Time Intelligence work: data analysed as it happens, with alerts when something needs attention, instead of reports that arrive too late.
Task
Catch network problems in logs before customers notice them.
Let’s build together
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